The math behind BrandPulse

How about thirty measures become one score from 1 to 5, and how sure you can be of it. Every number below is computed from the current benchmark of 2,710 company websites, so it changes as the benchmark grows.

BrandPulse v2.0 · Overall calibrated per category since 2026-10-08. Data updated 11 October 2026.

1What we scored

We scored 2,710 company websites in 35 categories, 2 to 200 in each, between 2026-09-30 and 2026-10-11.

Drawing the chart…

Sites scored in each category
Sites scored in each category
CategorySitesSub-categoriesAssessed
Venture capital & private equity200Private Equity 70, Venture Capital 552026-09-30 to 2026-10-09
Banking & credit unions63Regional bank 18, Credit union 11, Community bank 9, Online bank 7, National bank 6, Regional bank # curl-blocked 4, Investment bank 3, Custody bank 2, Consumer lender 1, National bank # curl-blocked 1, Online bank # curl-blocked 12026-10-11 to 2026-10-11
Insurance80Property & casualty 16, Life insurance 13, Specialty 12, Insurance broker 6, Insurance marketplace 4, Mortgage insurance 4, Reinsurance 4, Title insurance 4, Insurtech 3, Insurance agency 2, Small business insurance 2, Workers compensation 2, Cyber insurance 1, Financial guaranty 1, Insurance broker # curl-blocked 1, Life insurance # curl-blocked 1, Pet insurance 1, Reinsurance # curl-blocked 1, Supplemental insurance 1, Supplemental insurance # curl-blocked 12026-10-11 to 2026-10-11
Asset & wealth management92Asset manager 34, Wealth manager 23, Brokerage 12, ETF & fund manager 9, Retirement 5, Alternative asset manager 2, Hedge fund 2, Wealth manager # curl-blocked 2, Investment consultant 1, Investment research 1, Robo-advisor 12026-10-11 to 2026-10-11
Fintech & payments96Payments 15, Financial software 12, Lending 10, Crypto 8, Consumer finance 5, Neobank 5, Cards 4, Credit data 3, Payments # curl-blocked 3, Credit data # curl-blocked 1, Lending # curl-blocked 12026-10-04 to 2026-10-10
Pharma & biotech94Biotech 44, Pharma 31, Specialty pharma 4, Biotech # curl-blocked 2, Vaccines 2, Animal health 1, Big pharma 1, Generics 12026-10-04 to 2026-10-10
Life-science tools, diagnostics & CROs100Diagnostics 29, CRO/CDMO 24, Life science tools 24, Discovery platform 4, Life science tools # curl-blocked 3, CRO/CDMO # curl-blocked 2, Diagnostics lab 2, Instruments 2, CDMO 1, CRO 1, Distribution # curl-blocked 1, Genomics 12026-10-04 to 2026-10-10
Medical devices108Medtech 29, Medical supplies 9, Dental 8, Imaging 8, Hearing 7, Orthopedics 7, Wound care 5, Monitoring 4, Neuromodulation 4, Ophthalmic 4, Respiratory 4, Home care devices 3, Cardiovascular 2, Diabetes tech 2, Hospital equipment 2, Surgical robotics 2, Aesthetics 1, Contract manufacturing 1, Diagnostics 1, Dialysis equipment 1, Medical supplies # curl-blocked 1, Medtech # curl-blocked 1, Orthobiologics 1, Sterilization 12026-10-04 to 2026-10-10
Digital health110Health IT 22, Digital health 21, Health data 11, Pharmacy tech 8, Health content 5, Telehealth 5, AI & automation 4, Consumer wellness 4, Digital therapeutics 4, Mental health 4, Patient access 4, Remote monitoring 4, Women's health 4, Care delivery 3, Consumer testing 3, Digital MSK 2, Digital health # curl-blocked 22026-10-04 to 2026-10-10
Business software (SaaS)94Marketing software 7, Revenue software 6, Customer service 5, CRM & marketing 3, HR & payroll 3, Work management 3, Accounting 2, HR & payroll # curl-blocked 2, Recruiting software 2, Accounting # curl-blocked 1, Collaboration 1, Communications 1, Contact center 1, Content management 1, Creative & marketing software # curl-blocked 1, Customer service # curl-blocked 1, ERP 1, ERP # curl-blocked 1, Enterprise suites # curl-blocked 1, Field service software 1, HR & finance 1, IT workflow # curl-blocked 1, Legal software 1, Marketing analytics 1, Real estate software 1, Small business finance # curl-blocked 1, Spend management 1, Web software 1, Wellness software 12026-10-04 to 2026-10-11
Cloud, data & developer platforms99Cloud & hosting 12, Developer tools 10, Databases 8, Networking & IT hardware 6, Observability 6, GPU cloud 5, Storage 5, APIs 4, Data integration 4, Data orchestration 3, Data platforms 3, Infrastructure as code 3, Open-source infrastructure 3, Product analytics 3, Vector databases 3, Virtualization 3, AI 2, Data governance 2, Networking & IT hardware # curl-blocked 2, Data centers 1, Data management 1, Developer platforms 1, Edge cloud 1, Incident management 1, Search & observability 1, Storage # curl-blocked 12026-10-04 to 2026-10-10
Cybersecurity99Identity & access 12, Application security 8, Endpoint security 8, Consumer security 5, Cloud security 4, Email security 4, SIEM & analytics 4, Data security 3, Mobile security 3, Network & platform security 3, Network security 3, Software supply chain 3, IT & security management 2, Managed detection & response 2, Penetration testing 2, Security ratings 2, Security validation 2, Vulnerability management 2, Zero trust / SASE 2, API security 1, Asset management 1, Browser security 1, Code security 1, Compliance automation 1, Consumer security # curl-blocked 1, Data resilience 1, Detection & response # curl-blocked 1, Email & network security 1, Endpoint security # curl-blocked 1, IoT/OT security 1, Microsegmentation 1, Network & application security # curl-blocked 1, Network detection 1, Privacy & GRC 1, Privileged access 1, Security awareness 1, Security training 1, Threat intelligence 1, Vulnerability & detection 1, Zero trust 12026-10-04 to 2026-10-10
AI & deep tech104AI applications 32, AI 23, Quantum 20, AI platforms 14, AI model labs 9, Quantum computing 62026-10-04 to 2026-10-10
Semiconductors110Semiconductors 26, Chip design 16, Chip equipment 13, Analog & embedded 5, Chip design IP 5, Chip materials 5, Foundry 4, Memory 4, Photonics 4, Power semiconductors 4, RF 4, Lidar chips 3, Programmable logic 3, Foundry # curl-blocked 2, Sensors 2, Analog & embedded # curl-blocked 1, Discrete components 1, EDA 1, Packaging & test 1, Power semiconductors # curl-blocked 1, RF # curl-blocked 1, Robotics 1, Sensors # curl-blocked 1, Test & measurement # curl-blocked 1, Timing 12026-10-04 to 2026-10-10
IT services & consulting98Managed services 15, Software engineering services 15, Systems integration 13, Government IT services 10, IT solutions provider 8, IT staffing & services 8, Business process services 7, Digital consulting 7, Cloud consulting 2, Consulting & IT 2, IT management services 2, Software engineering services # curl-blocked 2, Systems integration # curl-blocked 2, Digital experience 1, Engineering services 1, IT solutions provider # curl-blocked 1, Research & advisory # curl-blocked 12026-10-04 to 2026-10-10
Telecom & connectivity97Fiber 25, Wireless 24, Regional carriers 14, Cable 10, Satellite 5, Cable # curl-blocked 3, Business & VoIP 2, Towers 2, Communications platform 1, Fixed wireless 1, In-flight connectivity 1, Satellite TV & wireless 1, Satellite services 1, Towers # curl-blocked 1, Towers & fiber 12026-10-04 to 2026-10-11
Consumer apps & marketplaces92Social 27, Consumer app 12, Marketplace 10, Utilities & learning 10, Dating 6, Wellness & fitness 6, Marketplaces 5, Audio apps 3, Ride-hail & delivery 3, Consumer app # curl-blocked 2, Marketplaces # curl-blocked 2, Mobility 2, Marketplace # curl-blocked 1, Ride-hail & delivery # curl-blocked 1, Social # curl-blocked 1, Social # curl-blocked 12026-10-04 to 2026-10-11
Entertainment, streaming & games98Streaming 17, Film & TV 15, Live events & venues 15, Video games 14, Music 13, Media 7, Sports media 7, Consumer app 4, Parks & attractions 2, Media # curl-blocked 1, Parks & attractions # curl-blocked 1, Sports media # curl-blocked 1, Tabletop & hobby 12026-10-04 to 2026-10-11
News & publishing96Magazines 24, Regional news 17, Digital news 10, Broadcasters 9, Business media 5, Trade publications 5, National news # curl-blocked 3, Nonprofit news 3, National news 2, Books 1, Magazines # curl-blocked 1, Wire services # curl-blocked 12026-10-04 to 2026-10-11
Aerospace & defense97Space 23, Defense tech 21, Aviation 12, Aircraft 2, Aviation # curl-blocked 2, Aviation services 2, Primes 2, Space # curl-blocked 2, Components # curl-blocked 1, Defense 1, Defense electronics # curl-blocked 1, Defense services 1, Drones 1, Energy 1, Engines # curl-blocked 1, Firearms # curl-blocked 1, MRO 1, Robotics 1, Satcom 1, eVTOL # curl-blocked 12026-10-04 to 2026-10-10
Industrial machinery & equipment95Digital manufacturing 20, Tools 16, Heavy equipment 15, Diversified industrial 14, Electrical 14, Components 9, Automation 4, Diversified industrial # curl-blocked 2, Electrical # curl-blocked 12026-10-04 to 2026-10-09
Robotics & automation96Robotics 14, Robotics software 5, Warehouse automation 5, Cobots 4, Machine vision 4, AI robotics 3, Agricultural robots 3, Sensors and vision 3, Service robots 3, Warehouse robots 3, Factory automation 2, Food robotics 2, Industrial robots 2, Mobile robots 2, Motion and control 2, Motion control 2, Security robots 2, Automation 1, Delivery robots 1, Engineering software # curl-blocked 1, Exoskeletons 1, Factory automation # curl-blocked 1, Factory software 1, Industrial robots # curl-blocked 1, Inspection robots 1, Machine vision # curl-blocked 1, Motion control # curl-blocked 1, Operations software 1, Picking 1, Predictive maintenance 1, Robotic welding 1, Robotics # curl-blocked 1, Robotics AI 1, Robots-as-a-service 1, Surgical robots 1, Test automation 12026-10-04 to 2026-10-10
Clean energy & climate tech100Energy 21, Solar 19, Climate tech 12, Batteries 10, Geothermal 4, Hydrogen & fuel cells 4, Storage 4, Portable power 3, Wind & solar developer 3, Carbon removal 2, Lithium 2, Nuclear 2, Wind 2, Battery recycling 1, Carbon capture 1, Energy services 1, Marine energy 1, Renewable fuels 1, Solar # curl-blocked 1, Solar software 12026-10-04 to 2026-10-10
Chemicals & materials102Packaging 23, Materials 21, Metals 15, Chemicals 11, Specialty chemicals 6, Paper 3, Biomaterials 2, Industrial gases 2, Mining 2, Specialty chemicals # curl-blocked 2, Adhesives 1, Advanced materials 1, Bioplastics 1, Chemicals # curl-blocked 1, Coatings 1, Engineered materials 1, Glass & packaging 1, Metals # curl-blocked 1, Metals distribution 1, Minerals 1, Mining # curl-blocked 1, Paper & packaging 1, Specialty materials 1, Specialty minerals 12026-10-04 to 2026-10-10
Management consulting34Advisory 3, Strategy 3, Engineering consulting 2, Healthcare consulting 2, Management consulting 2, Research consulting 2, Business consulting 1, Career & talent consulting 1, Design consulting 1, Digital consulting 1, Economic consulting 1, Education consulting 1, Energy consulting 1, Healthcare & education consulting 1, Healthcare & procurement consulting 1, Healthcare research 1, Org consulting 1, Policy research 1, Pricing consulting 1, Research & advisory 1, Risk consulting 1, Social impact consulting 1, Strategy & operations # curl-blocked 1, Turnaround 1, Valuation 1, Valuation & advisory 12026-10-11 to 2026-10-11
Legal services67BigLaw 26, Mid-size law firm 21, Personal injury 4, Litigation boutique 3, Securities litigation 3, BigLaw # curl-blocked 2, Canadian law 2, Employment law 2, Boutique firm 1, Energy law 1, Plaintiffs law 1, Venture & tech law 12026-10-11 to 2026-10-11
Accounting & tax37Regional firm 20, Bookkeeping 2, National firm 2, Regional firm # curl-blocked 2, Big Four 1, Canadian firm 1, Online bookkeeping 1, Payroll 1, Payroll # curl-blocked 1, Tax & accounting # curl-blocked 1, Tax compliance 1, Tax marketplace 1, Tax preparation 1, Tax preparation # curl-blocked 1, Tax software 12026-10-11 to 2026-10-11
Marketing & advertising agencies34Digital agency 9, Creative agency 6, Media agency 4, PR agency 3, Brand consultancy 2, Holding company 2, Out-of-home advertising 2, B2B marketing agency 1, Content marketing 1, Digital agency # curl-blocked 1, Marketing research 1, PR & marketing agency 1, SEO agency 12026-10-11 to 2026-10-11
Staffing & HR services34Staffing 16, Healthcare staffing 4, PEO 4, Campus recruiting 2, Engineering staffing 2, IT staffing 2, Creative staffing 1, PEO # curl-blocked 1, Recruitment 1, Recruitment process outsourcing 12026-10-11 to 2026-10-11
Life Sciences, other industries2—2026-10-05 to 2026-10-05
Manufacturing, other industries17Components 4, Heavy equipment 2, Automation 1, Components # curl-blocked 1, Electrical # curl-blocked 1, Materials 12026-10-04 to 2026-10-09
Digital, other industries2Consumer app 1, Fintech 12026-10-04 to 2026-10-04
Consumer brand, other industries41—2026-10-04 to 2026-10-09
Nonprofit20—2026-10-04 to 2026-10-09
Real estate2—2026-10-04 to 2026-10-04

Left out: 7 listed sites that block automated visitors (nothing we saw was the real site), 61 not scored yet, and 9 retired assessments (an older method or a test). 12 sites could not be reached when we checked: it scores 0, ranks last, and is kept out of the scale-setting.

How we calculated it

The benchmark is each listed company's latest public assessment with the current method. A company appears once, in its own category. Sub-categories come from the lists the companies were chosen from.

2How a score is built

A score is a plain average twice over: each dimension averages its measures, and the overall averages the eight dimensions, each worth exactly one eighth, before the category's overall scale is applied.

  1. Measures. About thirty measures are read, tested or looked up, each on a 0–100 scale, then put on the 1–5 scale: 1 Poor, 2 Weak, 3 Fair, 4 Strong, 5 Excellent.
  2. Eight dimensions. Each dimension is the plain average of its measures.
  3. The overall. The eight dimensions count equally: 12.5% each. Nothing is weighted by hand.
  4. The overall scale. The average is put on the category's overall scale (see The overall scale): the order of sites never changes.

A worked example: Spencer Trask & Co.

Spencer Trask & Co. scores 4.0 (Strong) among Venture / PE, other industries sites. Start from a typical site of the category (3.44, the average of the category's medians), add each dimension's difference from its median at one eighth of the weight, then the effect of the category's scale (+0.14) and rounding (-0.02), which gives the average of the dimensions (3.7); the category's overall scale then adds +0.30.

Drawing the chart…

Spencer Trask & Co.: each dimension against the category median (before the scale)
DimensionSiteMedianEffect on the overall
Typical site3.44
Audience appeal3.83.00+0.10
Reach2.23.10-0.11
Conversion4.74.60+0.01
Message & positioning2.73.20-0.06
Content3.53.20+0.04
Credibility & trust3.83.00+0.10
Design & experience4.13.50+0.07
Technical health3.83.90-0.01
Category scale+0.14
Rounding-0.02
Average of the dimensions3.70
Overall calibration+0.30
Overall score4.00
How we calculated it

measure on 1–5 = 1 + 4 × value ÷ 100

dimension = mean of its measures, rounded to one decimal

average = Σd ⅛ × dimensiond, rounded to one decimal

overall = fcategory(average)

Where two methods score the same measure (an audit tool and an AI judgment), their values are averaged. The waterfall's steps add up exactly to the score shown: typical site + Σ ⅛ × (site − median) + scale + rounding = average, and average + overall calibration = overall.

3Fair comparison within a category

Each category sets its own scale so its best tenth score about 4.5; the scale keeps the order of sites close to intact (rank correlation 0.89 or higher between raw and scaled scores).

Averaging thirty measures pulls every site towards 3, which hides real differences. So each category's scores are stretched against the category's own sites: its 90th percentile lands on 4.5 and its 10th near 2.0. That is also why a 3.8 in one category is not the same as a 3.8 in another.

The scale of each category. “Most at 5.0” and “Most at 1.0” are the largest shares on any one dimension; the guard is 10%.
The scale of each category. “Most at 5.0” and “Most at 1.0” are the largest shares on any one dimension; the guard is 10%.
CategorySites in the fitStretch (slope)Most at 5.0Most at 1.0Order kept (Spearman ρ)
Venture capital & private equity1952.084.1%9.7%0.962
Banking & credit unions632.746.3%9.5%0.937
Insurance793.007.6%8.9%0.920
Asset & wealth management922.085.5%7.6%0.976
Fintech & payments952.032.1%7.4%0.938
Pharma & biotech942.392.2%9.7%0.933
Life-science tools, diagnostics & CROs992.314.1%9.2%0.932
Medical devices1082.156.5%9.3%0.944
Digital health1092.786.4%9.2%0.941
Business software (SaaS)941.823.2%4.3%0.945
Cloud, data & developer platforms992.503.1%9.1%0.913
Cybersecurity992.504.0%6.1%0.958
AI & deep tech1042.272.9%8.7%0.956
Semiconductors1092.505.5%9.2%0.938
IT services & consulting983.008.2%9.3%0.915
Telecom & connectivity962.503.2%8.4%0.942
Consumer apps & marketplaces911.793.3%9.9%0.968
Entertainment, streaming & games982.274.1%9.2%0.935
News & publishing962.503.2%9.5%0.932
Aerospace & defense972.083.1%10.3%0.972
Industrial machinery & equipment952.365.3%8.4%0.939
Robotics & automation951.712.1%9.5%0.970
Clean energy & climate tech1002.254.0%10.0%0.941
Chemicals & materials1022.273.9%6.9%0.943
Management consulting342.272.9%8.8%0.961
Legal services672.789.0%9.0%0.949
Accounting & tax363.005.6%13.9%0.899
Marketing & advertising agencies342.192.9%8.8%0.967
Staffing & HR services342.148.8%8.8%0.892
Life Sciences, other industries4122.504.1%10.0%0.942
Manufacturing, other industries2142.273.3%7.0%0.940
Digital, other industries1891.795.3%9.5%0.974
Consumer brand, other industries1372.274.4%9.6%0.939
Nonprofit202.075.0%10.0%0.911
Real estate2————

The order is not kept perfectly because each dimension is clamped to 1–5 and a dimension whose spread is too narrow, or that would put more than 10% of sites at 1.0 or 5.0, is stretched less. A ρ of 0.89 still means the scaled ranking broadly follows the raw one.

How we calculated it

calibrated = clamp( a × (raw − p90) + 4.5, 1, 5 )

a = median over dimensions of 2.5 ÷ (p90 − p10), kept within 0.5–3.0

One common slope per category (so no dimension outweighs another), each dimension drawn through its own 90th percentile. A dimension needs at least 10 sites and a 90th–10th percentile gap of at least 0.6 to take part. If more than 10% of the category would land above 5.0, or sit at 1.0, on a dimension, that dimension's slope is lowered until no more than 10% do. Reach is already a percentile among peers and is left as it is. The fit uses scores from before the stretch, leaves out reference sites and sites that could not be reached, and Spearman's ρ between the overall before and after checks the order.

4The overall scale

Each category's overall is put on its own scale too: its median stays where it is and its best tenth score about 4.5. it rescales scores, it does not make any site better.

Averaging the eight dimensions pulls every overall score towards the middle: the dimensions are only loosely related (see the next sections), so a site that is Excellent on some is rarely Excellent on all, and before this step almost no site scored Excellent overall although hundreds did on single dimensions. So the average is put on the category's own overall scale, the same way the dimensions are: the typical site keeps its score, the best tenth land about 4.5, and the very best near 5.0.

It is a rescaling, nothing more. Every site keeps its order in its category (ties stay ties), sites at or below the median keep their score, and nothing about a site is measured differently. A higher number after this step is a clearer reading of where a site stands among its peers, not a better site.

Each category's overall, before → after the overall scale, over the sites it is fitted from; the guard for 5.0 is 10%
Each category's overall, before → after the overall scale, over the sites it is fitted from; the guard for 5.0 is 10%
CategorySites in the fitMedian90th percentileBestExcellentAt 5.0Order kept
Venture capital & private equity1953.3 → 3.33.90 → 4.404.5 → 5.00% → 7%0.5%yes
Banking & credit unions633.5 → 3.54.00 → 4.404.6 → 5.02% → 6%1.6%yes
Insurance793.3 → 3.33.82 → 4.524.1 → 4.90% → 14%0.0%yes
Asset & wealth management923.5 → 3.54.00 → 4.504.3 → 4.90% → 16%0.0%yes
Fintech & payments953.5 → 3.53.96 → 4.464.3 → 4.90% → 10%0.0%yes
Pharma & biotech943.4 → 3.43.90 → 4.504.3 → 4.90% → 14%0.0%yes
Life-science tools, diagnostics & CROs993.4 → 3.44.00 → 4.504.5 → 5.02% → 11%2.0%yes
Medical devices1083.6 → 3.64.10 → 4.504.5 → 4.92% → 11%0.0%yes
Digital health1093.2 → 3.23.80 → 4.504.2 → 4.90% → 12%0.0%yes
Business software (SaaS)943.5 → 3.54.00 → 4.504.2 → 4.90% → 14%0.0%yes
Cloud, data & developer platforms993.4 → 3.44.00 → 4.404.6 → 5.01% → 8%1.0%yes
Cybersecurity993.5 → 3.53.90 → 4.504.2 → 4.90% → 19%0.0%yes
AI & deep tech1043.5 → 3.54.00 → 4.504.2 → 4.90% → 14%0.0%yes
Semiconductors1093.4 → 3.43.82 → 4.424.4 → 5.00% → 10%0.9%yes
IT services & consulting983.3 → 3.33.80 → 4.504.3 → 5.00% → 12%1.0%yes
Telecom & connectivity963.4 → 3.44.00 → 4.504.2 → 4.90% → 12%0.0%yes
Consumer apps & marketplaces913.3 → 3.33.90 → 4.504.3 → 4.90% → 13%0.0%yes
Entertainment, streaming & games983.2 → 3.23.80 → 4.504.3 → 5.00% → 14%1.0%yes
News & publishing963.2 → 3.23.85 → 4.504.3 → 5.00% → 10%2.1%yes
Aerospace & defense973.5 → 3.54.00 → 4.504.5 → 5.02% → 13%2.1%yes
Industrial machinery & equipment953.3 → 3.33.90 → 4.504.4 → 5.00% → 13%1.1%yes
Robotics & automation953.7 → 3.74.16 → 4.464.5 → 4.91% → 10%0.0%yes
Clean energy & climate tech1003.4 → 3.44.00 → 4.504.3 → 4.90% → 11%0.0%yes
Chemicals & materials1023.4 → 3.43.90 → 4.404.5 → 5.01% → 9%1.0%yes
Management consulting343.5 → 3.53.87 → 4.444.2 → 4.90% → 12%0.0%yes
Legal services673.3 → 3.33.90 → 4.404.5 → 5.02% → 9%1.5%yes
Accounting & tax363.4 → 3.43.90 → 4.504.1 → 4.90% → 14%0.0%yes
Marketing & advertising agencies343.2 → 3.23.80 → 4.504.1 → 4.90% → 15%0.0%yes
Staffing & HR services343.4 → 3.43.80 → 4.504.2 → 4.90% → 18%0.0%yes
Life Sciences, other industries4123.2 → 3.23.80 → 4.304.4 → 5.00% → 10%0.5%yes
Manufacturing, other industries2143.3 → 3.33.90 → 4.504.5 → 5.00% → 13%0.9%no
Digital, other industries1893.3 → 3.33.92 → 4.524.3 → 4.90% → 14%0.0%yes
Consumer brand, other industries1373.4 → 3.43.94 → 4.544.2 → 4.90% → 14%0.0%yes
Nonprofit203.4 → 3.43.74 → 4.454.2 → 5.00% → 10%5.0%yes
Real estate23.4 → 3.43.56 → 3.563.6 → 3.60% → 0%0.0%yes

Overall calibrated per category since 2026-10-08. The method version stays the same: the measures and how they are scored did not change.

How we calculated it

overall = average, at or below the category median m

overall = m + (average − m) × (4.5 − m) ÷ (p90 − m), from the median to the 90th percentile

overall = 4.5 + (average − p90) × s, above it, where s = max(1, (4.9 − 4.5) ÷ (best − p90)); clamped to 1–5 and rounded to one decimal

The median, 90th percentile and best are the category's own sites' averages of the eight calibrated dimensions, from the same sites that set the dimensions' scale (reference sites and unreachable sites left out). Every part of the line rises at least as steeply as the average itself, so two averages a tenth apart stay at least a tenth apart after rounding: no two sites are tied that were not tied before, and no tie is broken. Where a category's best is far above its 90th percentile, the top part keeps a slope of 1 and the 90th percentile lands a little under 4.5 so the best stays at 5.0. A category needs at least 20 sites for the step; with fewer, the overall is the plain average. Sites assessed privately, and competitors in a comparison, are scored with their category's line from the public benchmark.

5How precise the benchmark is

Each category's median is known to within ±0.45 points and its top-quarter line to within ±0.65, with 95% confidence.

Drawing the chart…

95% bootstrap intervals from 2,000 resamples; the analytic ± is 1.96 standard errors of the median
95% bootstrap intervals from 2,000 resamples; the analytic ± is 1.96 standard errors of the median
CategorySitesMedian (95% interval)Analytic ±Top quarter from (95% interval)
Venture capital & private equity2003.3 (3.20–3.50)±0.143.9 (3.70–4.00)
Banking & credit unions633.5 (3.30–3.70)±0.214.0 (3.70–4.20)
Insurance803.3 (3.10–3.50)±0.233.8 (3.50–4.20)
Asset & wealth management923.5 (3.30–3.50)±0.204.1 (3.70–4.30)
Fintech & payments963.5 (3.40–3.70)±0.184.0 (3.70–4.40)
Pharma & biotech943.4 (3.30–3.60)±0.184.0 (3.60–4.30)
Life-science tools, diagnostics & CROs1003.4 (3.20–3.60)±0.204.0 (3.80–4.30)
Medical devices1083.6 (3.45–3.80)±0.154.0 (3.80–4.10)
Digital health1103.2 (3.10–3.60)±0.204.0 (3.90–4.25)
Business software (SaaS)943.5 (3.50–3.70)±0.144.1 (3.70–4.30)
Cloud, data & developer platforms993.4 (3.30–3.70)±0.153.8 (3.70–4.20)
Cybersecurity993.5 (3.40–3.80)±0.154.3 (4.00–4.50)
AI & deep tech1043.5 (3.40–3.50)±0.184.1 (3.70–4.30)
Semiconductors1103.4 (3.30–3.60)±0.204.1 (3.83–4.10)
IT services & consulting983.3 (3.20–3.50)±0.184.0 (3.80–4.00)
Telecom & connectivity973.4 (3.30–3.60)±0.204.0 (3.80–4.10)
Consumer apps & marketplaces923.2 (3.05–3.70)±0.234.1 (3.90–4.30)
Entertainment, streaming & games983.2 (3.20–3.40)±0.183.9 (3.60–4.30)
News & publishing963.2 (3.10–3.40)±0.173.8 (3.60–4.00)
Aerospace & defense973.5 (3.30–3.70)±0.194.1 (3.70–4.30)
Industrial machinery & equipment953.3 (3.20–3.50)±0.183.7 (3.50–4.00)
Robotics & automation963.6 (3.60–3.70)±0.204.0 (3.90–4.25)
Clean energy & climate tech1003.4 (3.30–3.80)±0.214.0 (3.80–4.30)
Chemicals & materials1023.4 (3.25–3.80)±0.174.0 (3.80–4.35)
Management consulting343.5 (3.05–3.80)±0.354.1 (3.60–4.30)
Legal services673.3 (3.10–3.50)±0.193.8 (3.50–4.00)
Accounting & tax373.4 (3.20–3.60)±0.373.8 (3.40–3.80)
Marketing & advertising agencies343.2 (3.00–3.75)±0.344.2 (3.40–4.45)
Staffing & HR services343.4 (3.20–3.70)±0.333.7 (3.62–4.50)
Life Sciences, other industries23.3 (3.00–3.60)±0.743.5 (3.00–3.60)
Manufacturing, other industries173.5 (3.10–3.70)±0.513.7 (3.50–4.80)
Digital, other industries24.5 (4.10–4.80)±0.864.6 (4.10–4.80)
Consumer brand, other industries413.4 (3.20–3.80)±0.264.3 (3.60–4.50)
Nonprofit203.4 (3.10–4.00)±0.384.0 (3.48–4.53)
Real estate23.4 (3.20–3.60)±0.493.5 (3.20–3.60)

More sites make a tighter interval. Re-drawing smaller samples from each category shows how much the median would wobble with fewer sites:

Drawing the chart…

Width of the median's 95% interval, in points
Width of the median's 95% interval, in points
Category25 sites50 sites75 sites100 sitesAll sites
Venture capital & private equity0.600.550.300.300.30 (n = 200)
Banking & credit unions0.700.40——0.30 (n = 63)
Insurance0.500.400.40—0.40 (n = 80)
Asset & wealth management0.700.400.20—0.20 (n = 92)
Fintech & payments0.400.300.30—0.30 (n = 96)
Pharma & biotech0.600.300.30—0.30 (n = 94)
Life-science tools, diagnostics & CROs0.600.600.400.400.40 (n = 100)
Medical devices0.500.450.400.400.35 (n = 108)
Digital health0.900.650.500.500.50 (n = 110)
Business software (SaaS)0.500.300.20—0.20 (n = 94)
Cloud, data & developer platforms0.500.450.40—0.40 (n = 99)
Cybersecurity1.000.700.40—0.40 (n = 99)
AI & deep tech0.700.400.400.150.15 (n = 104)
Semiconductors0.800.400.400.350.35 (n = 110)
IT services & consulting0.700.550.40—0.30 (n = 98)
Telecom & connectivity0.700.400.30—0.30 (n = 97)
Consumer apps & marketplaces0.900.800.70—0.65 (n = 92)
Entertainment, streaming & games0.500.400.30—0.20 (n = 98)
News & publishing0.600.300.30—0.30 (n = 96)
Aerospace & defense0.700.400.40—0.40 (n = 97)
Industrial machinery & equipment0.600.350.30—0.30 (n = 95)
Robotics & automation0.500.400.20—0.10 (n = 96)
Clean energy & climate tech0.800.500.500.500.50 (n = 100)
Chemicals & materials0.700.600.600.550.55 (n = 102)
Management consulting0.80———0.80 (n = 34)
Legal services0.700.40——0.40 (n = 67)
Accounting & tax0.40———0.40 (n = 37)
Marketing & advertising agencies1.00———0.75 (n = 34)
Staffing & HR services0.60———0.55 (n = 34)
Life Sciences, other industries————0.60 (n = 2)
Manufacturing, other industries————0.60 (n = 17)
Digital, other industries————0.70 (n = 2)
Consumer brand, other industries0.60———0.60 (n = 41)
Nonprofit————0.90 (n = 20)
Real estate————0.40 (n = 2)

The eight dimensions are less precise than the overall: a dimension's median is known to within ±1.58 at worst, because its scores sit on fewer steps.

Each dimension's median, ± half its 95% interval
Each dimension's median, ± half its 95% interval
CategoryAudience appealReachConversionMessage & positioningContentCredibility & trustDesign & experienceTechnical health
Venture capital & private equity2.6 ±0.203.1 ±0.404.3 ±0.053.7 ±0.103.2 ±0.252.9 ±0.203.0 ±0.103.7 ±0.10
Banking & credit unions3.0 ±0.203.1 ±0.304.8 ±0.053.4 ±0.453.2 ±0.403.1 ±0.253.4 ±0.304.0 ±0.25
Insurance3.0 ±0.453.0 ±0.403.9 ±0.153.6 ±0.303.3 ±0.303.0 ±0.452.9 ±0.153.3 ±0.30
Asset & wealth management3.0 ±0.202.9 ±0.454.3 ±0.103.5 ±0.103.5 ±0.253.2 ±0.253.0 ±0.453.9 ±0.20
Fintech & payments3.1 ±0.303.0 ±0.404.3 ±0.103.9 ±0.103.7 ±0.203.5 ±0.203.5 ±0.203.9 ±0.05
Pharma & biotech3.1 ±0.203.0 ±0.304.8 ±0.053.4 ±0.103.5 ±0.152.4 ±0.452.8 ±0.353.6 ±0.15
Life-science tools, diagnostics & CROs3.2 ±0.302.9 ±0.354.7 ±0.053.5 ±0.253.3 ±0.352.7 ±0.353.3 ±0.303.6 ±0.10
Medical devices3.2 ±0.202.9 ±0.454.7 ±0.053.6 ±0.253.2 ±0.203.0 ±0.303.4 ±0.353.9 ±0.10
Digital health2.8 ±0.302.9 ±0.403.9 ±0.003.4 ±0.152.8 ±0.253.0 ±0.253.1 ±0.403.9 ±0.10
Business software (SaaS)3.3 ±0.272.9 ±0.404.7 ±0.053.7 ±0.023.4 ±0.203.5 ±0.153.6 ±0.204.0 ±0.05
Cloud, data & developer platforms3.0 ±0.403.0 ±0.304.7 ±0.003.8 ±0.152.8 ±0.353.5 ±0.253.5 ±0.253.8 ±0.15
Cybersecurity3.6 ±0.303.0 ±0.454.0 ±0.003.9 ±0.053.4 ±0.253.8 ±0.403.2 ±0.104.0 ±0.00
AI & deep tech3.1 ±0.303.1 ±0.404.3 ±0.053.8 ±0.103.6 ±0.153.1 ±0.303.1 ±0.254.0 ±0.10
Semiconductors3.4 ±0.202.9 ±0.503.8 ±0.103.8 ±0.153.2 ±0.253.1 ±0.253.0 ±0.203.5 ±0.30
IT services & consulting3.1 ±0.303.0 ±0.403.9 ±0.223.6 ±0.303.0 ±0.303.3 ±0.253.0 ±0.153.5 ±0.15
Telecom & connectivity3.1 ±0.303.0 ±0.354.0 ±0.103.8 ±0.103.2 ±0.253.1 ±0.253.0 ±0.203.9 ±0.15
Consumer apps & marketplaces3.1 ±0.452.9 ±0.303.7 ±1.454.0 ±0.203.4 ±0.452.9 ±0.353.2 ±0.154.0 ±0.05
Entertainment, streaming & games2.6 ±0.203.0 ±0.304.1 ±1.503.1 ±0.253.4 ±0.253.4 ±0.253.8 ±0.203.8 ±0.20
News & publishing1.8 ±0.352.9 ±0.384.0 ±0.103.5 ±0.303.8 ±0.102.5 ±0.303.5 ±0.253.5 ±0.07
Aerospace & defense3.1 ±0.303.0 ±0.604.3 ±0.053.8 ±0.203.7 ±0.353.0 ±0.453.6 ±0.103.7 ±0.10
Industrial machinery & equipment2.9 ±0.353.0 ±0.403.8 ±0.103.8 ±0.103.1 ±0.253.0 ±0.353.1 ±0.253.8 ±0.20
Robotics & automation3.5 ±0.203.3 ±0.254.7 ±0.053.8 ±0.203.5 ±0.303.3 ±0.453.8 ±0.103.8 ±0.10
Clean energy & climate tech3.1 ±0.253.1 ±0.504.0 ±0.103.6 ±0.103.4 ±0.353.3 ±0.353.2 ±0.353.8 ±0.10
Chemicals & materials3.4 ±0.103.0 ±0.484.0 ±0.103.7 ±0.203.4 ±0.253.1 ±0.303.1 ±0.353.8 ±0.20
Management consulting2.6 ±0.502.8 ±0.554.0 ±0.303.7 ±0.253.3 ±0.423.1 ±0.502.7 ±0.453.8 ±0.30
Legal services3.2 ±0.302.9 ±0.404.2 ±0.103.7 ±0.253.1 ±0.303.0 ±0.553.1 ±0.403.9 ±0.10
Accounting & tax3.1 ±0.403.1 ±0.453.9 ±0.323.7 ±0.253.3 ±0.552.5 ±0.752.9 ±0.454.0 ±0.20
Marketing & advertising agencies2.6 ±0.603.0 ±0.554.0 ±0.352.8 ±0.603.5 ±0.182.6 ±0.353.0 ±0.453.5 ±0.35
Staffing & HR services3.0 ±0.402.9 ±0.624.0 ±0.353.8 ±0.203.6 ±0.503.0 ±0.502.6 ±0.253.8 ±0.25
Life Sciences, other industries————————
Manufacturing, other industries3.4 ±0.904.0 ±0.554.0 ±0.553.6 ±0.653.4 ±0.653.6 ±0.652.5 ±0.703.8 ±0.35
Digital, other industries————————
Consumer brand, other industries2.8 ±0.353.5 ±0.554.3 ±0.103.6 ±0.253.6 ±0.353.6 ±0.203.8 ±0.453.6 ±0.20
Nonprofit3.7 ±0.603.0 ±0.734.3 ±1.583.6 ±0.072.9 ±0.553.5 ±0.803.1 ±0.473.9 ±0.10
Real estate————————
How we calculated it

A bootstrap asks: if we had drawn a different set of sites like these, how much would the median change? Draw n scores with replacement from the category's n scores, take the median and the 75th percentile, repeat 2,000 times with a fixed seed, and read the 2.5th and 97.5th percentiles of the results. The top-quarter line uses the same inclusive quantile as the benchmark itself.

SE(median) ≈ √(π/2) × s ÷ √n

The analytic standard error assumes a bell-shaped spread; the bootstrap assumes no shape. Here the two half-widths differ by at most 0.51 points, so the conclusion does not depend on the method. The bootstrap is the one quoted, because scores on one decimal are not bell-shaped. The interval-versus-sample-size curve draws 25, 50, 75 or 100 scores at a time (the same bootstrap with a smaller sample) and reports the interval's width.

6How sure each site's score is

A typical site's likely range is 0.9 points wide, so its band holds across the whole range for 16% of sites; ranks are approximate, not exact.

Every report shows a likely range: the score's 80% range if the site had been judged on a different but similar set of measures. It is a deliberately demanding test, and the honest reading is this: a site's level (well above, near or below its category's middle) is well supported; its band holds for 16% of sites and can tip to the next one for the rest; and its exact place in a ranking of more than a hundred is not well supported.

Drawing the chart…

Each site's 80% likely range and what it means for its band and its rank
Each site's 80% likely range and what it means for its band and its rank
CategorySitesTypical widthBand holdsPlaces spanned, typical90% span at most
Venture capital & private equity1970.9016%75 of 200103
Banking & credit unions630.9022%28 of 6336
Insurance790.8027%30 of 8041
Asset & wealth management920.8020%41 of 9249
Fintech & payments950.9011%40 of 9658
Pharma & biotech941.109%42 of 9458
Life-science tools, diagnostics & CROs991.009%48 of 10066
Medical devices1081.0013%47 of 10875
Digital health1091.108%48 of 11059
Business software (SaaS)940.9012%46 of 9461
Cloud, data & developer platforms990.9013%39 of 9955
Cybersecurity990.9012%38 of 9947
AI & deep tech1040.8023%36 of 10448
Semiconductors1090.7028%40 of 11052
IT services & consulting981.208%49 of 9865
Telecom & connectivity961.2017%46 of 9761
Consumer apps & marketplaces910.8015%29 of 9235
Entertainment, streaming & games980.8518%38 of 9850
News & publishing961.0015%49 of 9660
Aerospace & defense970.8031%33 of 9744
Industrial machinery & equipment951.007%47 of 9558
Robotics & automation950.7033%22 of 9653
Clean energy & climate tech1000.8029%37 of 10047
Chemicals & materials1021.0010%43 of 10261
Management consulting341.0515%14 of 3417
Legal services671.0015%32 of 6743
Accounting & tax361.103%20 of 3724
Marketing & advertising agencies340.903%12 of 3418
Staffing & HR services341.106%21 of 3424
Life Sciences, other industries21.100%1 of 21
Manufacturing, other industries171.0018%8 of 1710
Digital, other industries20.9550%0 of 20
Consumer brand, other industries411.205%22 of 4126
Nonprofit200.9025%8 of 2011
Real estate20.4550%0 of 20

A typical site's likely range covers about 0–75 places of its category's ranking. Read a rank as “around here”, and compare sites a band apart rather than a place apart.

How we calculated it

For each site we re-draw the measures inside each dimension at random, with replacement, 400 times, and score every re-draw exactly as the real score is scored (peer Reach, the category scale, equal weights). The likely range runs from the 10th to the 90th percentile of those scores. The seed is fixed, so a report always shows the same range.

band holds ⇔ band(low end) = band(high end)

places spanned = place at the low end − place at the high end, the other sites as they are

Place counts how many sites in the category score higher, plus one, as the benchmark ranks.

7Do the eight dimensions hold together?

They measure related but distinct things: two dimensions correlate 0.17 on average, and Cronbach's α is 0.37–0.82.

If the eight dimensions were one thing measured eight times, they would move together and α would be near 1, and eight of them would be pointless. If they were unrelated noise, α would be near 0. BrandPulse sits in between, by design: a site can be strong on Audience appeal and weak on Reach. By the usual rule of thumb for a single-trait test (α of 0.7 or more), the overall would count as a broad index rather than one trait, and that is what it is: a balanced summary of eight separate qualities.

Drawing the chart…

The closest pair is Audience appeal and Message & positioning (ρ 0.50); the least related is Audience appeal and Reach (ρ 0.03).

Internal consistency of the eight dimensions
Internal consistency of the eight dimensions
CategorySites with all eightCronbach's αAverage ρ between dimensionsRange of ρ
Venture capital & private equity1960.640.17-0.14 to 0.57
Banking & credit unions630.660.16-0.15 to 0.49
Insurance790.600.14-0.12 to 0.41
Asset & wealth management900.760.20-0.27 to 0.44
Fintech & payments950.460.11-0.16 to 0.54
Pharma & biotech920.630.14-0.13 to 0.45
Life-science tools, diagnostics & CROs970.630.16-0.17 to 0.63
Medical devices1080.670.21-0.05 to 0.62
Digital health1090.620.15-0.22 to 0.70
Business software (SaaS)940.370.10-0.27 to 0.57
Cloud, data & developer platforms970.580.13-0.21 to 0.40
Cybersecurity990.430.10-0.14 to 0.52
AI & deep tech1040.700.18-0.11 to 0.52
Semiconductors1090.730.200.03 to 0.57
IT services & consulting970.560.10-0.16 to 0.49
Telecom & connectivity950.700.18-0.05 to 0.49
Consumer apps & marketplaces900.670.20-0.19 to 0.67
Entertainment, streaming & games970.500.12-0.11 to 0.52
News & publishing950.390.06-0.19 to 0.64
Aerospace & defense970.770.24-0.03 to 0.55
Industrial machinery & equipment940.630.14-0.10 to 0.59
Robotics & automation940.810.290.07 to 0.51
Clean energy & climate tech990.820.280.12 to 0.55
Chemicals & materials1020.700.19-0.04 to 0.57
Management consulting340.780.26-0.06 to 0.73
Legal services670.480.09-0.13 to 0.45
Accounting & tax360.690.20-0.28 to 0.49
Marketing & advertising agencies340.680.18-0.14 to 0.58
Staffing & HR services340.760.21-0.10 to 0.46
Life Sciences, other industries2——— to —
Manufacturing, other industries170.780.25-0.17 to 0.65
Digital, other industries2——— to —
Consumer brand, other industries410.500.08-0.34 to 0.51
Nonprofit200.390.13-0.24 to 0.56
Real estate2——— to —
How we calculated it

α = k ÷ (k − 1) × (1 − Σ σi² ÷ σtotal²), k = 8

σi² is the variance of one dimension across the category's sites, σtotal² the variance of their sum. The correlations are Spearman's ρ (Pearson's correlation on ranks), for each pair of dimensions within each category, then averaged across categories. Only sites with all eight dimensions scored are used.

8Can we trust the AI judges?

Jev and a regular AI land within one level of each other on 94% of 73,640 questions, and when Jev says it is 90–100% sure it is right, or rightly says it can't tell, 97% of the time.

Two AIs that work differently answer the same questions about every site. Where they agree, the score is on firm ground; where they split, the report says so. Jev is also tested on questions whose answer we already know, so its stated confidence can be checked against how often it is right.

Jev against a regular AI on the same questions (five levels)
Jev against a regular AI on the same questions (five levels)
CategoryQuestionsWithin one levelBy chance aloneExactly the sameCohen's κWeighted κ
Life Sciences, other industries10,80092.9%63%47%0.310.70
Manufacturing, other industries5,42594.9%64%51%0.350.74
Digital, other industries5,26694.1%61%52%0.380.75
Consumer brand, other industries3,68595.3%63%54%0.390.76
Nonprofit46089.3%60%49%0.340.69
Real estate4893.8%59%38%0.180.74
All categories73,64094.1%65%50%0.330.72

Agreement within one level is high, but some of it would happen by chance (65%), so κ corrects for that. An unweighted κ of 0.33 counts any difference as a miss and reads as fair agreement; the weighted κ of 0.72, which counts a near miss as nearly right, reads as substantial (Landis and Koch's scale). The two AIs rarely disagree by much, but they often differ by one step (50% of answers), which is why the score uses Jev, the judge whose confidence is tested.

Drawing the chart…

Jev's confidence against its accuracy on 8,214 questions with a known answer
Jev's confidence against its accuracy on 8,214 questions with a known answer
Jev said it wasQuestionsAverage statedRight or rightly unsure95% intervalRight outright
50–60%28355%67%62%–72%30%
60–70%29565%67%62%–72%41%
70–80%37875%81%76%–84%61%
80–90%83985%92%90%–94%81%
90–100%6,41998%97%96%–97%70%

On the whole known-answer test, Jev was right 51% of the time, said it couldn't tell 19% of the time and was wrong 30% of the time, over 11,439 questions (the regular AI: 50%, 18% and 32%). The test is hard by design: it asks for facts some pages never state. Any answer Jev gives below 60% confidence is marked for a person to check.

How we calculated it

κ = (po − pe) ÷ (1 − pe)

po is the observed agreement and pe the agreement expected if the two judges answered independently with their own habits. The weighted κ gives partial credit by distance: wij = 1 − ((i − j) ÷ 4)².

Confidence bands group Jev's answers by the confidence it stated; the 95% interval for each band's accuracy is the Wilson score interval:

(p̂ + z²/2n ± z√(p̂(1 − p̂)/n + z²/4n²)) ÷ (1 + z²/n), z = 1.96

The calibration gap, the average distance between stated confidence and actual accuracy weighted by answers, is 2.1%.

9Robustness checks

Swapping in the regular AI's answer wherever the two AIs disagreed moves a typical score by 0.0 and changes the band of 199 of 2,704 sites (7.4%); leaving out any one dimension keeps the ranking (ρ 0.83 or higher).

A sound score should not hinge on one judge or one dimension. Two checks test that.

Drawing the chart…

Sensitivity: the median move is 0.00 points, 90% of sites move 0.20 or less, and the largest move is 0.80.

Equal weights: the ranking with each dimension left out in turn
Equal weights: the ranking with each dimension left out in turn
CategorySitesLowest ρ with one dimension left outThat dimensionTop quarter kept, at worst
Venture capital & private equity1960.953Conversion82%
Banking & credit unions630.942Content71%
Insurance790.935Reach75%
Asset & wealth management900.946Reach83%
Fintech & payments950.899Conversion83%
Pharma & biotech920.923Credibility & trust74%
Life-science tools, diagnostics & CROs970.943Reach80%
Medical devices1080.948Reach82%
Digital health1090.951Content82%
Business software (SaaS)940.881Reach83%
Cloud, data & developer platforms970.930Content72%
Cybersecurity990.922Reach71%
AI & deep tech1040.951Reach81%
Semiconductors1090.949Reach76%
IT services & consulting970.925Reach69%
Telecom & connectivity950.942Reach68%
Consumer apps & marketplaces900.940Conversion75%
Entertainment, streaming & games970.828Conversion80%
News & publishing950.926Reach79%
Aerospace & defense970.961Reach78%
Industrial machinery & equipment940.928Reach76%
Robotics & automation940.939Reach80%
Clean energy & climate tech990.951Credibility & trust77%
Chemicals & materials1020.943Reach77%
Management consulting340.943Reach67%
Legal services670.906Credibility & trust76%
Accounting & tax360.871Credibility & trust78%
Marketing & advertising agencies340.960Design & experience78%
Staffing & HR services340.921Audience appeal78%
Manufacturing, other industries170.885Conversion60%
Consumer brand, other industries410.921Conversion91%
Nonprofit200.833Conversion50%
How we calculated it

Sensitivity. For each site, every answer where Jev and the regular AI were more than one level apart takes the regular AI's value instead, and the score is worked out again before the category scale; the move is then put on the category's overall scale, so it is in the points of the score shown. A band change counts when the new score falls in a different band.

Leave one out. For each dimension in turn, the overall is recomputed as the average of the other seven, and the two rankings are compared with Spearman's ρ; “top quarter kept” is the share of the top quarter that stays in it. If one dimension drove the ranking, leaving it out would scramble the order.

10Are the findings real?

100 of 229 tests on this page stay significant after correcting for running many at once.

Each research finding is tested in each category, so a pattern that only appears in the pooled numbers can't pass for a general rule. The effect size says how big a difference is; the p-value how surprising it would be if there were no difference at all; the adjusted q-value corrects for the number of tests on this page.

Two honest notes. The top quarter is picked by its overall score, which includes every dimension, so some gap on every dimension is built in; what the finding adds is which dimension separates them most. And “Technical health is where the top quarter's lead is smallest” is about size, not absence: pooled across the categories the difference is small (rank-biserial r 0.29) but statistically detectable.

The research findings: top quarter against the rest. q is adjusted across all 229 tests on this page
The research findings: top quarter against the rest. q is adjusted across all 229 tests on this page
FindingTestEffectGroupspq (adjusted)Significant at 5%
Audience appeal Venture capital & private equityMann–Whitney U+0.65 rank-biserial r60 vs 140< 0.001< 0.001Yes
Audience appeal Banking & credit unionsMann–Whitney U+0.59 rank-biserial r17 vs 46< 0.0010.001Yes
Audience appeal InsuranceMann–Whitney U+0.35 rank-biserial r23 vs 570.0140.033Yes
Audience appeal Asset & wealth managementMann–Whitney U+0.57 rank-biserial r25 vs 67< 0.001< 0.001Yes
Audience appeal Fintech & paymentsMann–Whitney U+0.68 rank-biserial r24 vs 72< 0.001< 0.001Yes
Audience appeal Pharma & biotechMann–Whitney U+0.55 rank-biserial r24 vs 70< 0.001< 0.001Yes
Audience appeal Life-science tools, diagnostics & CROsMann–Whitney U+0.71 rank-biserial r26 vs 74< 0.001< 0.001Yes
Audience appeal Medical devicesMann–Whitney U+0.80 rank-biserial r29 vs 79< 0.001< 0.001Yes
Audience appeal Digital healthMann–Whitney U+0.61 rank-biserial r28 vs 82< 0.001< 0.001Yes
Audience appeal Business software (SaaS)Mann–Whitney U+0.65 rank-biserial r29 vs 65< 0.001< 0.001Yes
Audience appeal Cloud, data & developer platformsMann–Whitney U+0.65 rank-biserial r25 vs 74< 0.001< 0.001Yes
Audience appeal CybersecurityMann–Whitney U+0.50 rank-biserial r31 vs 68< 0.001< 0.001Yes
Audience appeal AI & deep techMann–Whitney U+0.42 rank-biserial r28 vs 76< 0.0010.003Yes
Audience appeal SemiconductorsMann–Whitney U+0.63 rank-biserial r29 vs 81< 0.001< 0.001Yes
Audience appeal IT services & consultingMann–Whitney U+0.54 rank-biserial r26 vs 72< 0.001< 0.001Yes
Audience appeal Telecom & connectivityMann–Whitney U+0.48 rank-biserial r26 vs 71< 0.0010.001Yes
Audience appeal Consumer apps & marketplacesMann–Whitney U+0.71 rank-biserial r28 vs 64< 0.001< 0.001Yes
Audience appeal Entertainment, streaming & gamesMann–Whitney U+0.56 rank-biserial r30 vs 68< 0.001< 0.001Yes
Audience appeal News & publishingMann–Whitney U+0.84 rank-biserial r26 vs 70< 0.001< 0.001Yes
Audience appeal Aerospace & defenseMann–Whitney U+0.69 rank-biserial r27 vs 70< 0.001< 0.001Yes
Audience appeal Industrial machinery & equipmentMann–Whitney U+0.73 rank-biserial r30 vs 65< 0.001< 0.001Yes
Audience appeal Robotics & automationMann–Whitney U+0.69 rank-biserial r27 vs 69< 0.001< 0.001Yes
Audience appeal Clean energy & climate techMann–Whitney U+0.74 rank-biserial r33 vs 67< 0.001< 0.001Yes
Audience appeal Chemicals & materialsMann–Whitney U+0.73 rank-biserial r31 vs 71< 0.001< 0.001Yes
Audience appeal Management consultingMann–Whitney U+0.52 rank-biserial r10 vs 240.0190.044Yes
Audience appeal Legal servicesMann–Whitney U+0.42 rank-biserial r17 vs 500.0100.025Yes
Audience appeal Accounting & taxMann–Whitney U+0.54 rank-biserial r10 vs 270.0140.033Yes
Audience appeal Marketing & advertising agenciesMann–Whitney U+0.74 rank-biserial r9 vs 250.0010.004Yes
Audience appeal Staffing & HR servicesMann–Whitney U+0.63 rank-biserial r14 vs 200.0020.007Yes
Audience appeal Manufacturing, other industriesMann–Whitney U+0.49 rank-biserial r8 vs 90.0990.176No
Audience appeal Consumer brand, other industriesMann–Whitney U+0.61 rank-biserial r11 vs 300.0030.010Yes
Audience appeal NonprofitMann–Whitney U+0.47 rank-biserial r8 vs 120.0880.159No
Audience appeal All categories (percentiles)Mann–Whitney U+0.62 rank-biserial r769 vs 1935< 0.001< 0.001Yes
Technical health Venture capital & private equityMann–Whitney U+0.22 rank-biserial r60 vs 1400.0130.032Yes
Technical health Banking & credit unionsMann–Whitney U+0.30 rank-biserial r17 vs 460.0640.123No
Technical health InsuranceMann–Whitney U+0.37 rank-biserial r23 vs 570.0090.025Yes
Technical health Asset & wealth managementMann–Whitney U+0.20 rank-biserial r25 vs 670.1360.221No
Technical health Fintech & paymentsMann–Whitney U+0.11 rank-biserial r24 vs 720.4090.506No
Technical health Pharma & biotechMann–Whitney U-0.03 rank-biserial r24 vs 700.8440.888No
Technical health Life-science tools, diagnostics & CROsMann–Whitney U+0.40 rank-biserial r26 vs 740.0030.008Yes
Technical health Medical devicesMann–Whitney U+0.19 rank-biserial r29 vs 790.1220.204No
Technical health Digital healthMann–Whitney U+0.22 rank-biserial r28 vs 820.0740.137No
Technical health Business software (SaaS)Mann–Whitney U+0.23 rank-biserial r29 vs 650.0740.137No
Technical health Cloud, data & developer platformsMann–Whitney U+0.27 rank-biserial r25 vs 740.0410.083No
Technical health CybersecurityMann–Whitney U+0.05 rank-biserial r31 vs 680.6750.758No
Technical health AI & deep techMann–Whitney U+0.28 rank-biserial r28 vs 760.0290.065No
Technical health SemiconductorsMann–Whitney U+0.51 rank-biserial r29 vs 81< 0.001< 0.001Yes
Technical health IT services & consultingMann–Whitney U+0.34 rank-biserial r26 vs 720.0100.026Yes
Technical health Telecom & connectivityMann–Whitney U+0.42 rank-biserial r26 vs 710.0010.005Yes
Technical health Consumer apps & marketplacesMann–Whitney U+0.33 rank-biserial r28 vs 640.0110.028Yes
Technical health Entertainment, streaming & gamesMann–Whitney U+0.49 rank-biserial r30 vs 68< 0.001< 0.001Yes
Technical health News & publishingMann–Whitney U+0.09 rank-biserial r26 vs 700.5190.616No
Technical health Aerospace & defenseMann–Whitney U+0.49 rank-biserial r27 vs 70< 0.001< 0.001Yes
Technical health Industrial machinery & equipmentMann–Whitney U+0.28 rank-biserial r30 vs 650.0310.066No
Technical health Robotics & automationMann–Whitney U+0.47 rank-biserial r27 vs 69< 0.0010.001Yes
Technical health Clean energy & climate techMann–Whitney U+0.34 rank-biserial r33 vs 670.0060.016Yes
Technical health Chemicals & materialsMann–Whitney U+0.39 rank-biserial r31 vs 710.0020.006Yes
Technical health Management consultingMann–Whitney U+0.49 rank-biserial r10 vs 240.0260.058No
Technical health Legal servicesMann–Whitney U-0.03 rank-biserial r17 vs 500.8550.890No
Technical health Accounting & taxMann–Whitney U+0.26 rank-biserial r10 vs 270.2260.332No
Technical health Marketing & advertising agenciesMann–Whitney U+0.70 rank-biserial r9 vs 250.0020.006Yes
Technical health Staffing & HR servicesMann–Whitney U+0.29 rank-biserial r14 vs 200.1520.240No
Technical health Manufacturing, other industriesMann–Whitney U+0.28 rank-biserial r8 vs 90.3550.464No
Technical health Consumer brand, other industriesMann–Whitney U+0.43 rank-biserial r11 vs 300.0360.075No
Technical health NonprofitMann–Whitney U+0.26 rank-biserial r8 vs 120.3460.456No
Technical health All categories (percentiles)Mann–Whitney U+0.29 rank-biserial r769 vs 1935< 0.001< 0.001Yes
Copy quality All categoriesTwo-proportion z+0.76 Cohen's h769 vs 1929< 0.001< 0.001Yes

Explore's scatterplots, tested the same way. Pooled across the categories, 3 of 5 are weaker than ρ 0.1; the score and a site's estimated traffic barely move together (ρ +0.07). A link that shows in one category only is reported for that category, not as a rule.

Spearman's ρ with its 95% interval; bold blue: significant after the adjustment
Spearman's ρ with its 95% interval; bold blue: significant after the adjustment
ScatterplotAll categoriesVenture capital & private equityBanking & credit unionsInsuranceAsset & wealth managementFintech & paymentsPharma & biotechLife-science tools, diagnostics & CROsMedical devicesDigital healthBusiness software (SaaS)Cloud, data & developer platformsCybersecurityAI & deep techSemiconductorsIT services & consultingTelecom & connectivityConsumer apps & marketplacesEntertainment, streaming & gamesNews & publishingAerospace & defenseIndustrial machinery & equipmentRobotics & automationClean energy & climate techChemicals & materialsManagement consultingLegal servicesAccounting & taxMarketing & advertising agenciesStaffing & HR servicesLife Sciences, other industriesManufacturing, other industriesDigital, other industriesConsumer brand, other industriesNonprofitReal estate
Brand score against estimated traffic+0.07 (0.03 to 0.11)n 2260, q 0.003+0.20 (-0.00 to 0.39)n 94, q 0.108+0.29 (0.03 to 0.52)n 57, q 0.068+0.11 (-0.13 to 0.34)n 69, q 0.480+0.38 (0.17 to 0.55)n 84, q 0.002+0.02 (-0.18 to 0.22)n 93, q 0.888+0.15 (-0.07 to 0.36)n 79, q 0.286+0.08 (-0.16 to 0.31)n 67, q 0.616-0.01 (-0.21 to 0.19)n 93, q 0.941-0.15 (-0.33 to 0.05)n 103, q 0.217+0.22 (0.01 to 0.41)n 91, q 0.078+0.09 (-0.11 to 0.28)n 99, q 0.480+0.15 (-0.05 to 0.34)n 98, q 0.231+0.27 (0.06 to 0.46)n 88, q 0.031-0.03 (-0.24 to 0.18)n 85, q 0.837+0.31 (0.10 to 0.49)n 89, q 0.011+0.24 (0.02 to 0.44)n 81, q 0.070-0.37 (-0.54 to -0.17)n 89, q 0.002+0.18 (-0.02 to 0.37)n 98, q 0.144+0.15 (-0.05 to 0.34)n 96, q 0.236+0.11 (-0.11 to 0.32)n 83, q 0.443+0.15 (-0.07 to 0.35)n 84, q 0.273+0.09 (-0.15 to 0.32)n 69, q 0.560+0.10 (-0.16 to 0.34)n 61, q 0.543+0.25 (0.02 to 0.45)n 77, q 0.066+0.33 (-0.05 to 0.63)n 29, q 0.160+0.14 (-0.12 to 0.39)n 58, q 0.411+0.22 (-0.27 to 0.62)n 19, q 0.480+0.25 (-0.19 to 0.60)n 23, q 0.373+0.30 (-0.13 to 0.63)n 24, q 0.259—-0.11 (-0.58 to 0.41)n 16, q 0.767—-0.18 (-0.47 to 0.14)n 40, q 0.385+0.04 (-0.41 to 0.47)n 20, q 0.892—
Credibility against conversion+0.15 (0.11 to 0.19)n 2684, q < 0.001+0.15 (0.01 to 0.28)n 197, q 0.075+0.33 (0.08 to 0.54)n 63, q 0.025+0.28 (0.06 to 0.48)n 79, q 0.033+0.38 (0.18 to 0.55)n 90, q 0.001+0.23 (0.03 to 0.41)n 95, q 0.059+0.01 (-0.19 to 0.21)n 93, q 0.941+0.13 (-0.07 to 0.32)n 97, q 0.308+0.39 (0.21 to 0.54)n 108, q < 0.001+0.30 (0.11 to 0.47)n 109, q 0.006+0.14 (-0.07 to 0.33)n 94, q 0.274+0.10 (-0.10 to 0.29)n 97, q 0.447+0.10 (-0.10 to 0.29)n 99, q 0.443+0.30 (0.11 to 0.47)n 104, q 0.007+0.19 (0.00 to 0.37)n 109, q 0.097+0.02 (-0.18 to 0.22)n 97, q 0.888-0.05 (-0.25 to 0.15)n 95, q 0.716+0.43 (0.24 to 0.59)n 91, q < 0.001+0.32 (0.12 to 0.49)n 97, q 0.006-0.19 (-0.38 to 0.01)n 95, q 0.128+0.14 (-0.06 to 0.33)n 97, q 0.271+0.10 (-0.11 to 0.30)n 94, q 0.450+0.26 (0.06 to 0.44)n 94, q 0.031+0.34 (0.15 to 0.51)n 99, q 0.003+0.16 (-0.04 to 0.34)n 102, q 0.189+0.14 (-0.21 to 0.46)n 34, q 0.533+0.34 (0.10 to 0.54)n 67, q 0.016+0.18 (-0.16 to 0.48)n 36, q 0.411-0.03 (-0.36 to 0.31)n 34, q 0.892+0.27 (-0.08 to 0.56)n 34, q 0.214—+0.28 (-0.24 to 0.68)n 17, q 0.406—-0.14 (-0.43 to 0.18)n 41, q 0.483+0.09 (-0.37 to 0.51)n 20, q 0.778—
Content against links from other sites+0.07 (0.03 to 0.11)n 2685, q 0.001+0.16 (0.02 to 0.29)n 196, q 0.058-0.01 (-0.26 to 0.24)n 63, q 0.947+0.04 (-0.18 to 0.26)n 79, q 0.793+0.08 (-0.13 to 0.28)n 90, q 0.552+0.10 (-0.10 to 0.30)n 95, q 0.449-0.12 (-0.32 to 0.09)n 92, q 0.370+0.05 (-0.15 to 0.25)n 98, q 0.716+0.08 (-0.11 to 0.27)n 108, q 0.507+0.06 (-0.13 to 0.25)n 109, q 0.628-0.17 (-0.36 to 0.04)n 94, q 0.183-0.09 (-0.28 to 0.11)n 98, q 0.481+0.04 (-0.16 to 0.24)n 99, q 0.767+0.23 (0.04 to 0.41)n 104, q 0.046+0.03 (-0.16 to 0.22)n 109, q 0.818+0.06 (-0.14 to 0.26)n 97, q 0.652+0.14 (-0.06 to 0.33)n 95, q 0.273-0.30 (-0.48 to -0.09)n 90, q 0.014+0.17 (-0.03 to 0.36)n 97, q 0.176-0.05 (-0.25 to 0.15)n 96, q 0.716+0.38 (0.19 to 0.54)n 97, q < 0.001-0.02 (-0.22 to 0.18)n 94, q 0.888-0.13 (-0.32 to 0.08)n 94, q 0.317+0.13 (-0.07 to 0.32)n 100, q 0.299+0.24 (0.04 to 0.42)n 102, q 0.038+0.21 (-0.14 to 0.51)n 34, q 0.348+0.08 (-0.16 to 0.31)n 67, q 0.616+0.15 (-0.19 to 0.46)n 36, q 0.483+0.16 (-0.19 to 0.47)n 34, q 0.480+0.03 (-0.31 to 0.36)n 34, q 0.892—-0.01 (-0.49 to 0.47)n 17, q 0.974—-0.14 (-0.43 to 0.18)n 41, q 0.483-0.11 (-0.53 to 0.35)n 20, q 0.733—
Technical health against reach+0.02 (-0.02 to 0.06)n 2698, q 0.411+0.08 (-0.06 to 0.22)n 197, q 0.377-0.04 (-0.29 to 0.21)n 63, q 0.818+0.32 (0.10 to 0.51)n 79, q 0.014-0.28 (-0.46 to -0.08)n 92, q 0.021-0.16 (-0.35 to 0.04)n 95, q 0.206+0.03 (-0.17 to 0.23)n 94, q 0.829-0.09 (-0.28 to 0.11)n 99, q 0.480+0.00 (-0.19 to 0.19)n 108, q 1.000-0.14 (-0.32 to 0.05)n 109, q 0.237-0.19 (-0.38 to 0.01)n 94, q 0.130-0.21 (-0.39 to -0.01)n 99, q 0.079-0.12 (-0.31 to 0.08)n 99, q 0.348+0.03 (-0.16 to 0.22)n 104, q 0.820+0.15 (-0.04 to 0.33)n 109, q 0.204-0.16 (-0.35 to 0.04)n 98, q 0.200+0.25 (0.05 to 0.43)n 96, q 0.036-0.17 (-0.36 to 0.04)n 91, q 0.189+0.04 (-0.16 to 0.24)n 98, q 0.767+0.11 (-0.09 to 0.30)n 96, q 0.405+0.19 (-0.01 to 0.38)n 97, q 0.123+0.06 (-0.14 to 0.26)n 95, q 0.653+0.07 (-0.13 to 0.27)n 95, q 0.602+0.20 (0.00 to 0.38)n 100, q 0.095+0.05 (-0.15 to 0.24)n 102, q 0.712+0.37 (0.02 to 0.64)n 34, q 0.075+0.12 (-0.12 to 0.35)n 67, q 0.449-0.28 (-0.56 to 0.06)n 36, q 0.184+0.07 (-0.28 to 0.40)n 34, q 0.767+0.24 (-0.11 to 0.54)n 34, q 0.273—+0.42 (-0.10 to 0.76)n 17, q 0.188—-0.10 (-0.40 to 0.21)n 41, q 0.628+0.02 (-0.43 to 0.46)n 20, q 0.947—
Brand score against Creative score+0.52 (0.48 to 0.55)n 1826, q < 0.001+0.51 (0.19 to 0.73)n 35, q 0.008+0.50 (0.27 to 0.67)n 63, q < 0.001+0.65 (0.48 to 0.77)n 79, q < 0.001+0.58 (0.41 to 0.71)n 92, q < 0.001+0.58 (0.38 to 0.73)n 66, q < 0.001+0.53 (0.16 to 0.77)n 27, q 0.019+0.69 (0.36 to 0.87)n 24, q 0.002+0.57 (0.39 to 0.71)n 85, q < 0.001+0.52 (0.33 to 0.67)n 86, q < 0.001+0.52 (0.27 to 0.70)n 53, q < 0.001+0.45 (0.26 to 0.61)n 92, q < 0.001+0.49 (0.31 to 0.64)n 95, q < 0.001+0.55 (0.33 to 0.71)n 61, q < 0.001+0.56 (0.38 to 0.70)n 83, q < 0.001+0.46 (0.28 to 0.61)n 97, q < 0.001+0.45 (0.26 to 0.61)n 93, q < 0.001+0.79 (0.64 to 0.88)n 54, q < 0.001+0.59 (0.42 to 0.72)n 88, q < 0.001+0.59 (0.42 to 0.72)n 88, q < 0.001+0.73 (0.50 to 0.86)n 37, q < 0.001+0.78 (0.04 to 0.97)n 8, q 0.082+0.52 (0.31 to 0.68)n 71, q < 0.001+0.60 (0.40 to 0.75)n 65, q < 0.001+0.46 (0.25 to 0.63)n 74, q < 0.001+0.46 (0.13 to 0.70)n 34, q 0.023+0.34 (0.10 to 0.54)n 67, q 0.016+0.64 (0.37 to 0.81)n 36, q < 0.001+0.73 (0.49 to 0.87)n 34, q < 0.001+0.58 (0.27 to 0.78)n 34, q 0.002——————

Correlations are patterns, not causes: two things that rise together may both follow something else.

How we calculated it

Mann–Whitney: U = R1 − n1(n1 + 1) ÷ 2, r = 2U ÷ (n1n2) − 1

It compares the top quarter's and the rest's scores by rank, with no assumption about their shape; the normal approximation includes the correction for ties. r = +1 would mean every top-quarter site scores above every other site. The pooled test compares percentiles within each category, so no category's scale leaks into another's.

Two proportions: z = (p̂1 − p̂2) ÷ √(p̂(1 − p̂)(1/n1 + 1/n2)), Cohen's h = 2 asin√p̂1 − 2 asin√p̂2

Spearman ρ: 95% interval = tanh(atanh ρ ± 1.96 × √((1 + ρ²/2) ÷ (n − 3)))

Benjamini–Hochberg: q(i) = minj ≥ i p(j) × m ÷ j

With the p-values sorted from smallest, m tests in all. A finding counts at a 5% false discovery rate when its q is 0.05 or less.

11Limitations

The numbers are sound for what they claim, a careful benchmark of well-known company websites, and no more than that.

  • A curated sample. Well-known companies with public websites in each category (2,710 in all), not a random sample of every company.
  • Bot-blocking sites are left out (7 so far), so the benchmark cannot speak for them.
  • Mostly one assessment per site. 2,699 of 2,710 sites have been assessed once, so a score is a snapshot of the site on that day.
  • AI judges can share blind spots. Two judges that work differently, audit tools that measure rather than judge, and the known-answer test reduce this; they cannot rule it out.
  • Patterns, not causes. A habit common in the top quarter does not prove it lifts a score.
  • Traffic is estimated from a public popularity rank (Tranco), never measured.
  • Each category has its own scale. Compare a site with its own category, and compare shapes, not numbers, across categories.
  • Ranks are approximate. As section 5 shows, a site's exact place can move many places within its likely range; its band is the steadier reading.

12The Creative score

1,831 benchmark sites have a Creative score. Its typical 80% range is 0.40 points wide, and it moves with the BrandPulse score at ρ +0.52: related, not the same measure.

The Creative score's eight criteria
The Creative score's eight criteria
CriterionWeightMeasures it averages
Audience relevance and fit15%Audience relevance, Fit for purpose, Next step, every audience's appeal
Visual hierarchy15%Visual hierarchy
Layout and composition10%Layout & composition
Typography and readability10%Typography & readability, Readability
Brand coherence and distinctiveness15%Brand coherence, Visual quality, Imagery authenticity, Voice consistency
Messaging, concision and credibility15%Concision & specificity, Clarity, Differentiation, Headline strength, Copy quality, Named results, Team credibility
Navigation and ease of use10%Navigation, Friction
Mobile usability and accessibility10%Mobile usability, Works on any screen, Accessibility

On the creative measures, Jev and the regular AI give the same level on 44% of 10,980 answers and are within one level on 98%.

How we calculated it

Each criterion is the mean of its measures on the 1 to 5 scale (every audience's appeal counts as one input, the mean of all of them, so no audience is singled out). The Creative score is the weighted mean of the criteria with a score, set against each category's sites exactly as a dimension is (the 90th percentile at 4.5, the common slope's limits and the ceiling and floor guards) once at least 20 sites of the category have one; until then it is shown as provisional, on its own scale, unstretched. It is not given the overall's second stretch: it is fitted on the composite itself, so averaging does not squeeze it. A site needs at least four of the six creative measures for a score. Its 80% range re-draws each criterion's measures with replacement, 400 times.

The BrandPulse score is unchanged by it: the creative measures never enter a dimension or the overall, which keeps its equal weighting of the eight dimensions.